Springfield, Mo – Computer servers in the City of Springfield are down. Files containing employee passwords, user names, and programs are unavailable.
Data is not compromised; however some municipal daily work processes were slowed, due to inaccessibility to electronic files and records.
Emergency services are not affected by these changes.
Microsoft is handling this as a critical outage and the City’s Information Systems Department, is working with the company and technical support, to reach a diagnosis.
The cause of the failed servers is unknown, but the City department is using paper documentation to facilitate customer activities and run operations in the most effective way.