Mercy Medicare agreement will continue - FOX 5 KRBK is Springfield MO source for News and Weather

Mercy Medicare agreement will continue

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Springfield, MO -- (11/27/17) UPDATE: Mercy hospital has received news that they will continue to receive medicare reimbursements. The Centers for Medicare and Medicaid Services has removed their termination action on the hospital. The department says the hospital achieved compliance with the medicare conditions of participation pertaining to patient rights. The hospital was given time to correct several issues flagged in a complaint investigation earlier this year.


(09/29/17) The Centers for Medicare and Medicaid Services (CMS) has removed Mercy Hospital Springfield from “immediate jeopardy” status.

“I’d like to thank our providers, co-workers, leaders and interim leadership team for the tremendous effort they’ve put forth,” said Jon Swope, Mercy central region president and interim president of Mercy Springfield Communities. “We have implemented a variety of changes including new training and revised policies. So many have given input, helped their fellow co-workers and continued to care compassionately for our patients.”

Mercy has plans for continuous improvement, including additional education and hands-on training so co-workers can feel secure. Plans are underway to hire co-workers who will be specifically trained and available to intervene in situations that require de-escalation assistance. Mercy will continue to work closely with state and federal regulators to ensure their support for our plans and progress.

The interim leadership team will remain in place for now and continue to help work through these plans.

“I’m certain Mercy Hospital Springfield will be even better because of these efforts,” Swope said. “We are empowering our co-workers with additional skills and resources so they may fully cherish the dignity of every individual we serve. I know we truly can bring to life the healing ministry of Jesus, as our mission statement calls us to do.”


(09/08/17) PREVIOUS STORY: Mercy Hospital Springfield was notified that its medicare agreement would terminate after a complaint investigation, according to a spokesperson for the Centers for Medicare and Medicaid Services.

In a statement given to FOX 5, the investigation "resulted in a determination of immediate jeopardy to the health and safety of patients" at the hospital. 

The facility has been told its medicare agreement will be terminated on September 22, 2017 if the condition-level deficiencies are not corrected.

The spokesperson said, "We cannot release any specifics about the current survey investigation at this time as according to our federal regulations there hasn’t been sufficient time for the hospital to respond. CMS and the Missouri State Survey Agency are working together to ensure the safety of all patients in this hospital."

Mercy released this statement Friday:

We have been working closely with regulators to secure their input and support for our plan of action, which includes training on de-escalation as well as prevention of abuse and neglect of patients, while also providing a safe environment for our co-workers. Also, in accordance with our key value of dignity, our Mission services department is leading training sessions that focus on our call to cherish everyone as created in the image of God.

Mercy has zero tolerance for abuse or neglect of patients. We are working diligently to maintain an environment where everyone is welcomed and receives compassionate care.

This comes after 12 Mercy employees were fired recently due to patient care that was not up to the facility's standards.

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