SPRINGFIELD, Mo. -- (09/07/2017) On the heels of the termination of 12 of their employees, Mercy Hospital has decided to expand their employee training on how to de-escalate situations and provide safe and responsible care, which raises the question of why the employees were actually let go.
While it remains unknown the exact reason for the sudden termination, a statement released by Mercy cited that the hospital became concerned with some of their employees' behaviors in highly tense situations.
It added that the termination of 12 of their employees would help to ensure that all patients are treated in a caring way while also protecting everyone from physical harm.
Brent Hubbard, the chief operating officer with Mercy, said, "As Mercy co-workers, we are called to treat every individual with dignity and respect even in difficult situations that may pose physical risks for ourselves. The actions we have taken, and the new level of training we are implementing, are critical to ensuring that our co-workers have the education and support necessary to ensure the safety and well-being of everyone."
The hospital stated that in addition to letting the 12 employees go, they have taken additional action, reporting the issues to both state and federal regulators.
The hospital did decline to comment further on the statement, however, a spokesperson with the Missouri Department of Health and Senior Services has confirmed that the state is investigating.